Replacement is possible if the products reach you in damaged condition and you launch a complaint with the courier company at the time of receipt of the goods. Complaint number should be immediately mailed to us so that we can follow up and do the needful. If complaint is not launched than we will not entertain replacement on ground of goods received in damaged condition.
We Do our best to provide with good quality products and our company leaves no stone unturned to make you a SATISFIED CUSTOMER.
In case you are planning to place a bulk order with us, it is recommended that you purchase a sample first. No returns/refunds are entertained on grounds of your not liking the design and/or product, paper, color variation from the online samples. In such circumstances only exchange requests as per our `exchange policies’ shall be entertained.
Our site has a facility that allows you to buy a sample for your perusal and we strongly recommend that you purchase a sample before ordering bulk quantities. We shall be pleased to send you your selected samples for approval, and the cost of the same will be reimbursed against your order(s). Before placing your confirmed order, make sure that you are satisfied with the sample.
In our endeavor to provide you with the best products, we reserve our rights to make slight alterations. Products once supplied shall not be taken back on grounds of alterations from the samples displayed online. Products will be returned only if there is a gross variation from the online sample.
The site does not share the e-mail addresses and postal addresses with any other company.
Shipping cost incurred in sending the products to you are non-refundable. All items must be returned in their original packaging along with a copy of the invoice and these must be packed together in a secure, tamper-proof box. We do not accept partial returns. 10 working days are required from the date of receipt of goods to process the refund order.